We require at least 24 hours notice should you wish to cancel. Cancellation within 24 hours notice may incur a 50% Service Fee.

Yes you need to confirm your appointment. We automatically send out a confirmation text 3 days prior to your appointment as a friendly reminder. Unfortunately if appointments are not confirmed within 24 hours of the appointment then we will have to cancel the appointment as we have a waiting list.

As a general rule for new clients we allow 3 and a half hours for a cut and colour, however this is for a basic colour. If you are having a colour correction or have long/thick hair then we will allow extra time. Please be mindful of this when you are booking and provide us with as much information as you can so that you we don’t have to turn you away once we see your hair.

Parking is limited to on-street. We recommend parking on Brunswick Street, anywhere near the corner of Johnston Street.

Alternatively, Coles on Johnston Street has a small metered carpark with reasonable hourly rates.